PLEASE VIEW ALL PICTURES AND READ DESCRIPTIONS CAREFULLY BEFORE BUYING!!! Please note: We ship within 3 business days. This time frame does not include weekends or holidays. Labels are printed directly from eBay so tracking information will be uploaded automatically to your order details page. eBay controls the "ESTIMATED ARRIVAL" date not sellers and it is very often wrong. eBay calculates that based on a 1 day handling time. This listing is for 3 business handling time so the arrival date will be later than eBay calculates. Also, "EXPEDITED" shipping is put there by eBay NOT sellers this just means we are not using ECONOMY shipping this does not mean the item will be shipped out faster. We have no control over these 2 things and I complain to eBay all the time that they are wrong. Shipping within 3 business days means it can take up to 3 business days for us to ship the item, NOT deliver the item. **NOTE: When you rate a seller low on topics such as "Item Description, Shipping Time, Shipping Charges, etc" you actually tie up all of their accounts and funds and all their listings come up lower on searches. We try our best to see what's wrong with EVERY item, but we are not experts in every area and try to take as many pictures as possible. We try to explain what we see to the eye, and test all items to the best of our ability. We want EVERY customer to be happy with their purchase. Before you rate under a 3 stars on such items, PLEASE contact (not only us but every seller) to see if the situation can be fixed. Those low ratings really hurt, especially small businesses like this one. Please realize that something that seems so minor to you could actually be bringing down a small company that could have had a difference in opinion or made a simple mistake. We are trying to promote the GROWTH of small businesses in this economy and spread the word for ALL of them here on Ebay. Please, refrain from using negative feedback or 1 & 2 stars unless someone is really out to manipulate you and is not willing to rectify the situation. Thank you! Condition: C Function: green Please see condition and functionality charts at the bottom to explain how we have rated this item!!!! Description: Please note: We ship within 3 business days. This time frame does not include weekends or holidays. Labels are printed directly from eBay so tracking information will be uploaded automatically to your order details page. eBay controls the "ESTIMATED ARRIVAL" date not sellers and it is very often wrong. eBay calculates that based on a 1 day handling time. This listing is for 3 business handling time so the arrival date will be later than eBay calculates. Also, "EXPEDITED" shipping is put there by eBay NOT sellers this just means we are not using ECONOMY shipping this does not mean the item will be shipped out faster. We have no control over these 2 things and I complain to eBay all the time that they are wrong. Shipping within 3 business days means it can take up to 3 business days for us to ship the item, NOT deliver the item. This is USED ANDREW AUTOMATED COAX PREP TOOL CPT-78U The body of the item has some scratch marks on it. The stickers are worn off in some areas. Please see ALL pictures for condition. Overall Physical/Cosmetic Condition A This item may be new and factory sealed, or new open box. If it is new open box there may be a very minimal amount of wear from storage and/or testing the item. New open box and/or factory sealed items are not tested by us because we don't want to open a sealed item or use a new item if it had never been used. IF you have a problem with a new sealed or new never been used item you should contact the MANUFACTURER as we have no control over the item at that point. May still be dusty as well from storage. B Item may be considered "Like New" "MINT" or "NEAR MINT" condition. Item may show hairline scratches or light scuffs from use. Very small dings may be apparent. May be dusty as well from storage. C Item may show moderate scratching, dings, scuffs, etc. May have a very small crack. May be moderately dirty. D Item can be severely damaged. Large cracks, heavy scratches, dings, or scuffs. Could be heavily dirty or stained. Overall Function and Testing Red Item either has not been tested at all or does not work or function. If the item comes with a battery, the health/life of the battery is NOT guaranteed. Yellow Item has been tested to the best of our ability but could not have been fully tested. Item may have some broken parts. If the item comes with a battery, the health/life of the battery is NOT guaranteed. Green Item has been tested to the best of our ability. To our knowledge everything is fully functional. If the item comes with a battery, the health/life of the battery is NOT guaranteed. Returns: We do not accept returns on new items. We do not accept returns due to customers abusing the privilege by not liking the color once they got it, just wanted to try it out, didn’t like it anymore, broke it themselves and tried to blame us, return the WRONG item for a refund etc. If for some reason we accept a return, the return shipping is almost always the BUYERS responsibility. A refund will not be processed until the item has been delivered to us. We then will check to make sure the item is the same EXACT item we shipped out to you. Please note we keep record of all serial numbers, and condition of all items that go in/out of this store. We will also check that the item is in the same EXACT condition physically as when we shipped it out to you. Please view pictures and read descriptions carefully before purchasing! Everything about the item TO MY KNOWLEDGE is listed and photographed to the best of my ability!! I try to take as many photos as possible and focus on any damage or missing parts that I can see. There is ONLY a 14 day period in which you can ask for a return per eBay policy. If the item comes back to us in worse condition, missing parts, smashed up, or any other condition than what we shipped it to you in then we will not issue a refund. We will not issue a refund if you are not willing to ship the item back to us. Feedback & Seller Ratings: Please do everything you can to contact us and give us the opportunity to make things right before you leave negative feedback. We get disciplined and reap negative reactions more than you think as a seller. We wish for ALL of our customers to be happy with their purchase!! We leave positive feedback to all of our buyers after the 14 day period to make sure all transactions went smoothly and positively. We ask that when you receive the item and decide that you are happy with it, you leave us positive feedback. Feedback is very important to a seller's rating, it helps us get discounts so we can offer cheaper services to our customers, and it helps other buyers know that we are a GREAT seller. Shipping: WE ONLY SHIP TO PAYPAL VERIFIED & CONFIRMED ADDRESSES!!!!! Please note: We ship within 3 business days. This time frame does not include weekends or holidays. Labels are printed directly from eBay so tracking information will be uploaded automatically to your order details page. eBay controls the "ESTIMATED ARRIVAL" date not sellers and it is very often wrong. eBay calculates that based on a 1 day handling time. This listing is for 3 business handling time so the arrival date will be later than eBay calculates. Also, "EXPEDITED" shipping is put there by eBay NOT sellers this just means we are not using ECONOMY shipping this does not mean the item will be shipped out faster. We have no control over these 2 things and I complain to eBay all the time that they are wrong. Shipping within 3 business days means it can take up to 3 business days for us to ship the item, NOT deliver the item. We print labels directly from eBay so when a tracking number is available you will automatically be notified and updated in your order details page. We calculate the cost of shipping for a very good reason. The cost of boxes, peanuts, bubble wrap, handling (the time it takes to package your item adequately and take it to the post office gets expensive. We try to offer the best prices possible. Every package is weighed and we pick the best option for the package individually. Also, sometimes a package requires insurance or to be sent certified mail this is also an additional fee. Tools, guitars, keyboards, and some items are very heavy which plays a big role in the shipping AND handling costs.
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