Pentel Light Eraser ZETL07 65x13.6x13.6mm XL-Stationer Corporation founder Kevin Chen drives his business to excellence with following philosophies: Service, Quality, Integrity, and Innovative ideas. XL-Stationer was solely established by Kevin in 2005 and was located in Taiwan In order to serve more and more customers from public and private sectors, XL-Stationer Corporation is very proactive the market with below milestones. In 2006 set up a logistics center. In 2009 opened the second store. In 2010 online shop opened. In 2011 opened third store. In 2013 teamed up with PChome, Yahoo, Momo, Ebay, Rakuten with on-line shopping service. Product items Office stationery, Hardware, Cleaning supplies, Office furniture, Household appliances, OA products, Teaching aid, Moisture-proof cabinets, Filing cabinets, Desktop cabinet, Photocopy paper, Computer paper statements, Computer peripheral products, Ink cartridges, Superior pens, Sporting goods, Art supplies, Crafts. Online Store XL-Stationer Wholesaler http://xl.stationer.com Office Hours: Monday to Friday(9:30am~17:00pm) EBAY http://stores.ebay.com/XL-StationerWholesaler Please feel free to contact us if you can not find your idea products. Our customer service reps will help to assist your inquiries and questions. Payment PayPal ,VISA, MASTER Delivery DHL, FEDEX, EMS Shipping •Will ship goods by Registered Air Mail. •Item will arrival depends on some factors (customs clearance) and different area Note: Days of Delivery commerce from mailing date, excluding customs clearance date. If requiring faster shipment, such as DHL or TNT, please contact us about extra shipping charge. It is not acceptable to send the goods to P.O. BOX. Tracking number will be e-mailed to buyer after the goods is shipped out. All goods will be shipped out from Taiwan with good carton and good packaging condition. Shipping Time Asia 5-15days, USA /Canada 8-17days, Europe 8-18days, Middle Eas 8-17days, South American 10-22days Australia/ New Zealand 8-17days, Other Countries 10-19days Payment •We only accept payment from Paypal in advance. •For expedited shipping please use Paypal as your method of payment. •E-check payment may delay the processing time because we will only send out the goods until it is cleared by Paypal (approximately it would take 3 business days ). •We will use your PayPal shipping address as the delivery address. If you would like to change the address, please change your PayPal address before you complete the payment. We only ship to ship to your PayPal address. •If you do not have PayPal account, please do not hesitate to contact us for more payment information. Warranty • The Item is brand new in original packaging. • How to do the warranty : The warranty will be covered by natural faulty not including man-made damaged. If you receive a defective item or any item needs to be repaired under the warranty period, buyers have to report to us within 3 days and take a picture to show us the damage part and outside of package after received the item. We will try to help you solve the problem by e-mail. If still have problem, please kindly send back the defective item for our repair by freight prepaid. Returning postage is buyer's responsibility. If it is our quality's problem, we will repair it and send the repaired item to you for free of charge. If the damage is made by wrong operation, we will ask for maintenance cost. TAX&VAT The transaction does not include any Import Tax / Duty / VAT / Brokerage Fees / Handling Fees. For more information about the tax rate, please check with local custom department before purchases. If you reject the package due to any charged tax or duty, we reserve the right to charge ALL shipping cost and 5% (of total price) handling fee. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. We do not responsible for any custom duty or import tax. Please check with your country's customs office to determine what these additional costs will be prior to bidding / buying. Sometime customs will inspect the parcel and sometime will not. If you have any special request, please kindly advise us once place order. Return Policy •We provide 14-day return policy for product sold. for any reason ,you are not satisfied with your purchase, full refund of the purchase (excluding the shipping expenses ) can be applicable under the following circumstance: •Item must be in good condition with all original accessories, manuals, and packing materials. Any missing parts or damaged items will results in rejection on the return. •In case of any defectives founds, only defects in manufacturing are accepted as the reason of return. •No refund is given if defects are caused by misuse of buyers. Our customer service officers will gladly contact you for further arrangement upon your request. •All shipping cost thus generated is paid by the buyer. •Item returned must be received within 14 days after the receipt of the items. No refund and replacement is issued after this period. •Payment will be refunded as original currency only. We will not take responsibility for any loss due to exchange rate difference in the refund process. •Refund will not include ANY shipping and handling fee. Any additional expenses (such as eBay listing fee) will also be deducted from the refund. Feedback •We maintain high standards of excellence and strive for 100% customer satisfaction! Positive Feedback is very important to us. •We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concern. It is impossible to address issue if we don't know about them! •Once you leave positive feedback, our automated process will response by giving you positive feedback. •Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem. Service Thanks for checking our products from ebay. We care and appreciated about your any suggestions and questions for improving our selling experience and customer service. Have you got any question or any customer service, please do not hesitate to contact us. Local & Regional Wholesaler / Distributors / Reseller / Agent wanted, please feel free to contact us for more details. If you have more quantities or further questions, please kindly refer to ebay about me. Please do not hesitate to contact us, if you have any question. In the case of return, please be sure to include ALL the original contents (including gift, package and manuals). Any missing contents may result in rejection to do the refund. Please also make sure that the return package is securely packed, and apply waterproof packing instruments wherever necessary. Due to this is personal hygiene product, so it is non-refundable once used. 4tw8331 Cancel Pentel Light Eraser 6pcs ZETL07 ITEM SPECIFICS UPC Does not apply MPN Does not apply ITEM DESCRIPTION 65x13.6x13.6mm SHIPPING - Item will be shipped within 1 business day after confirmed payment. - Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses - Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.Please check with your country's customs before making you purchase. RETURN - We offer full refund if you receive defective item. Customer is responsible shipping fee for return. Returned item must be kept in good condition for full Refund. PAYMENT - We only accept credit card payment via verified Paypal. - Please note that paying by eCheck via PayPal can delay your shipment by up to two weeks while payment clears through the PayPal system (Check with PayPal on the expected clearance date).Once your eCheck payment clears, your item will be dispatched to you within 1 working day.
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